40% of Customers Struggle to Reach Human Agents Kapture CX Survey
India, March 1st: Returns and refunds are part and parcel of eCommerce now, with an average of 20-30% of orders requiring one of the above. The reasons for a return…
Gen AI-powered Kapture CX doubles its client base in the Indonesia market within first year of operations
India, July 2024: Kapture CX – a Gen AI-powered CX automation platform has recently achieved yet another milestone of recording a 100% year-on-year growth rate in the Indonesian market as…
Union Budget 2024 Quotes
Mr. V. P. Nandakumar, MD and CEO of Manappuram Finance The Finance Minister’s decision to slash import duty on gold to 6% from 15% in the Union Budget 2024-25 will…