Bangalore – 11th November 2024 – pTools Software, a leading provider of advanced applications and AI automation solutions for global financial organisations, is pleased to announce the opening of a new support office in India’s very own Silicon Valley, Bengaluru! pTools India support office will be a key location for delivering 24/7/365 client managed services support by “following the sun,” and further reinforcing pTools’ commitment to providing seamless service to clients worldwide.
pTools India will provide managed services and infrastructure support to clients of pTools core solutions including; LEI and ISIN Issuance, Corporate Actions and Announcements Publication, Risk Intelligence and Persistent Sanctions Screening, AI Process Automation and Analytics.
Tom Skinner, pTools’ Managing Director commented, “I am honoured today to open pTools India support office and want to congratulate the pTools India team on this achievement. pTools India works side-by-side with pTools software development colleagues in Ireland and internationally and the India team has already proven their commitment to first line support of critical applications for our clients.”
Keith Wood, CEO of pTools commented, “This development allows us to offer enterprise scale support to pTools software solutions for clients in a way that underpins long term relationship and technology development. pTools India joins together and connects with the great team of developers we have in Ireland and across the world and represents a real step-up in our managed services infrastructure and support capability.”
Nitin CR, Head of Operations at pTools India added, “We are thrilled to be part of this expansion as pTools India, where we are dedicated to developing and supporting clients with advanced solutions and comprehensive software support. pTools India is equipped with state-of-the-art facilities, facilitating 24/7 support to ensure that our clients can rely on us. This milestone represents pTools’ unwavering commitment to delivering excellence and innovation, strengthening our ability to serve a global client base with the highest quality standards.”
pTools India office is ideally situated in Indiranagar, at the heart of Bengaluru’s dynamic Financial and IT hub. This location supports our mission to deliver unparalleled service and continue to deliver advanced solutions to our clients. pTools India support office will work closely with the core pTools Ireland software development team and will additionally underpin managed hosted applications services support infrastructure for clients and partners world-wide, and in Bengaluru, including Microsoft, IBM and AWS.